Thank you for choosing PSP Chocolates. We are dedicated to providing you with a delightful shopping experience, including reliable and efficient shipping services for our delectable chocolates. Please review our Shipping Policy for important information regarding the shipment of your order.

Order Processing

Order Confirmation: Once you place an order on our website, you will receive an order confirmation email. This email confirms that we have received your order and it is being processed.

Order Processing Time: We take great care in crafting and packaging our chocolates to ensure the highest quality. Please allow 4 to 7 business days for order processing, During peak seasons or promotional periods, processing times may be slightly longer.

Order Modifications: If you need to make changes to your order, such as updating the shipping address or adding/removing items, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes cannot be guaranteed once the order has been processed.

Shipping Methods and Packaging

Shipping Options: We offer various shipping methods to cater to your preferences and delivery requirements. The available shipping options will be displayed during the checkout process. Please select the option that best suits your needs.

Packaging: To ensure that your chocolates arrive in perfect condition, we use special packaging materials and techniques to protect them from heat and damage during transit. We take utmost care to maintain the quality and freshness of our chocolates.

Shipping Destinations and Delivery

Domestic Shipping: We currently offer shipping within India. Please note that certain remote areas may have limited or extended delivery options. We are unable to ship to P.O. boxes, so please provide a valid physical address for delivery.

Estimated Delivery Time: The estimated delivery time is 4 to 7 days. Please note that the estimated delivery time is calculated from the date of shipment, not the date of order placement.

Shipment Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimated delivery date.

Shipping During Warm Weather: As chocolates are sensitive to heat, we take precautions during warm weather conditions. In such cases, we may adjust shipping methods or include ice packs or insulation materials to maintain the quality of the chocolates during transit. Additional charges may apply for these special packaging requirements.

Shipping Costs

Shipping costs are calculated based on the selected shipping method, destination, package weight, and dimensions. The applicable shipping charges will be displayed during the checkout process.

Order Tracking and Support

If you have any questions or concerns regarding the shipping of your order, or if you need assistance with tracking your shipment, please contact our customer support team. We are here to assist you and provide updates on your shipment status.